> all of my creations are handmade, and as a result have imperfections. my items are not factory produced, and instead are intricately created with love and attention. please keep this in mind while ordering, as each product varies slightly and are open to small imperfections. <
- processing time for orders is between 4-14 days. small businesses cannot function the same as factories, please keep that in mind, as well as the grace of patience.
- if a package is unable to be shipped, the customer will be emailed via the email they provided in checkout with the option to review their provided address. if two weeks have passed with no response, the order will be refunded.
- if a package is lost or damaged in transit by the postal service, a refund is not able to be issued. certain cases may allow the product to be remade and shipped again, but is not guaranteed. a discount code for future purchases will, however, be provided.
- refunds are not applicable to any purchases. if an item has broken in transit, a discount code will be provided for future purchases.